Evaluating Tourism Performance through Tourist Perceptions: A Case Study of Petengoran Mangrove Tourism in Lampung, Indonesia

Ktut Murniati, Maya Riantini, Ayla Vilin Windyata — Fri, 06 Dec 2024 00:00:00 +0700

The existence of components that did not represent the concept of ecotourism and the decline in the number of visits was very significant. This research evaluated tourism performance based on tourists’ perspectives to determine the components that need improvement. The respondents in this study were 100 tourists, who were obtained by applying the Slovin formula. This study used primary data collected through research questionnaires distributed to respondents. The research instrument was tested to ensure its validity and reliability. The collected data were analyzed using the Customer Satisfaction Index (CSI), Gap Analysis, and Importance-Performance Analysis (IPA). Petengoran Mangrove Tourism does not match tourists’ expectations. The attributes that become the main priority because their performance is considered not to have met tourists’ expectations are the availability and diversity of tourist activities, accessibility conditions, implementation of educational activities, and several facilities that do not meet tourist satisfaction, even though these components are what tourists highly expected.

Keywords: customer satisfaction index, mangrove tourism, Petengoran, tourism performance, tourist perception

Cost Analysis of Skyline-assisted Felling Technique in Private Forests in Probolinggo, Indonesia

Ahmad Budiaman, Hardjanto, Yohana Natalia — Fri, 06 Dec 2024 00:00:00 +0700

Tree felling is an important component of the forest harvesting system. A skyline-assisted felling technique (locally known as the ‘sandat’ felling technique) is used in private forest harvesting in Probolinggo, East Java, Indonesia, as an alternative to the conventional felling technique. This felling technique is used in private forests planted with an agroforestry pattern. Private forest farmers have recognized the technique as an effective way to protect multi-purpose tree species, especially coffee plants, but the technique’s efficiency is not yet known. The study analyzed the costs and productivity of sandat felling techniques in private forests planted with agroforestry patterns in Probolinggo. Working time studies, branch-free height, and breast height diameter measurements were carried out to calculate felling costs and productivity. The present value cost function was developed to compare the costs of sandat felling techniques with conventional felling techniques. The study showed that the productivity of sandat felling techniques was lower than conventional felling techniques. In contrast, the operating costs of sandat felling techniques were higher than those of conventional felling techniques. The operating cost per m³ rose by 20%. Additional operating costs for sandat felling techniques were incurred for procuring ropes and installing and uninstalling skyline. The felling costs will decrease with the felling team's increasing experience and skill.

Keywords: agroforestry, costs analysis, felling techniques, private forests, sandat felling

Jurnal Sylva Lestari

Evaluating Tourism Performance through Tourist Perceptions: A Case Study of Petengoran Mangrove Tourism in Lampung, Indonesia

Cost Analysis of Skyline-assisted Felling Technique in Private Forests in Probolinggo, Indonesia